What To Consider When Hiring A Company For The Design & Installation Of Goods Lifts

What To Consider When Hiring A Company For The Design & Installation Of Goods Lifts

When it comes to improving efficiency in your business, investing in goods lifts can be a game-changer. Whether you’re moving heavy equipment, materials, or even vehicles between floors, a well-designed goods lift can streamline operations and save valuable time.

However, choosing the right company for the design and installation of your goods lift is crucial to ensure safety, reliability, and compliance with regulations. Here are some key factors to consider when making this important decision:

1. Experience and Reputation

Experience Matters: Look for companies with a proven track record in designing and installing platform lift goods lifts. An experienced company will have encountered various challenges and can offer solutions tailored to your specific needs.

Reputation Speaks Volumes: Research online reviews, testimonials, and case studies to gauge the reputation of the companies you’re considering. Positive feedback from past clients is a good indicator of a company’s reliability and professionalism.

2. Compliance with Regulations

Safety First: Goods lifts are subject to safety regulations to protect both workers and property. Ensure that the company you choose complies with relevant safety standards and regulations, such as EN 81-31 for goods-only lifts.

Regulatory Knowledge: A reputable company should have a thorough understanding of local building codes and regulations governing the design and installation of goods lifts. Failure to comply with these regulations can result in costly fines and delays.

3. Customization Options

Tailored Solutions: Every business has unique requirements when it comes to goods lifts. Look for a company that offers customization options to design a lift that fits your space constraints, load capacity needs, and aesthetic preferences.

Flexibility: A company that can adapt its designs to accommodate specific challenges in your facility demonstrates flexibility and problem-solving skills. Whether it’s a narrow shaft or unconventional load dimensions, choose a company that can find creative solutions.

4. Quality of Materials and Workmanship

Durability Matters: Invest in a goods lift built to last. Inquire about the quality of materials used in construction, such as robust steel frames and durable lift components. A well-built lift can withstand heavy use and minimize maintenance costs over time.

Craftsmanship Counts: Pay attention to the level of craftsmanship demonstrated in the company’s previous projects. Sloppy workmanship can lead to reliability issues and safety hazards down the line. Insist on quality workmanship from design to installation.

5. After-Sales Support and Maintenance

Reliable Support: Choose a company that offers comprehensive after-sales support, including maintenance services and emergency repairs. A reliable support network ensures minimal downtime and maximizes the lifespan of your goods lift.

Scheduled Maintenance: Regular maintenance is essential to keep your goods lift operating smoothly and safely. Inquire about the company’s maintenance plans and frequency of servicing to ensure optimal performance.

6. Cost and Budget Considerations

Transparency in Pricing: Request detailed quotes from prospective companies to compare costs and ensure transparency in pricing. Be wary of companies that provide vague estimates or hidden fees that could inflate the final cost.

Value Over Price: While cost is undoubtedly a factor, prioritize value over price alone. Investing in a high-quality goods lift from a reputable company may require a higher initial investment but can deliver long-term benefits in terms of reliability, durability, and safety.

7. Warranty and Guarantees

Peace of Mind: Inquire about the warranties and guarantees offered by the company for their goods lifts. A comprehensive warranty demonstrates confidence in the quality of their products and services and provides you with peace of mind knowing that any potential issues will be addressed promptly.

Read the Fine Print: Pay attention to the terms and conditions of the warranty, including the duration of coverage and any exclusions or limitations. Understanding the warranty terms ensures that you know what is covered and what is not, helping you avoid unexpected expenses.

8. Environmental Considerations

Energy Efficiency: In today’s environmentally conscious world, energy efficiency is an important consideration for businesses. Look for companies that offer energy-efficient goods lifts equipped with features such as regenerative drives and LED lighting, which can help reduce operational costs and minimize environmental impact.

Sustainable Practices: Beyond energy efficiency, consider the company’s commitment to sustainable practices in their manufacturing processes and materials sourcing. Choosing a company with environmentally friendly practices aligns with your business’s sustainability goals and values.

9. Project Management and Timelines

Clear Communication: Effective project management is essential for the successful design and installation of goods lifts. Choose a company that emphasizes clear communication and provides regular updates on project timelines, milestones, and any potential delays.

Timely Delivery: Delays in the installation of goods lifts can disrupt business operations and lead to frustration. Ensure that the company has a proven track record of delivering projects on time and within budget, minimizing downtime and inconvenience for your business.

10. Customer Service and Support

Responsive Assistance: Evaluate the company’s customer service and support capabilities. A responsive and attentive customer service team can address any inquiries or concerns promptly, providing you with the support you need throughout the entire process, from initial consultation to post-installation support.

Feedback Mechanisms: Consider whether the company values customer feedback and incorporates it into their processes to continually improve their products and services. A company that listens to its customers and takes their input into account demonstrates a commitment to customer satisfaction and ongoing improvement.


Choosing the right company for the design and installation of goods lifts is a decision that should not be taken lightly.

By considering factors such as experience, reputation, compliance with regulations, customization options, quality of materials and workmanship, after-sales support, maintenance, and cost, you can make an informed choice that meets your business needs and ensures the smooth and efficient operation of your goods lift for years to come.

Remember, safety and reliability should always be top priorities when selecting a company for this critical task.